Promotions by BABTAC: The Next Steps for the Express Manicure
Since the first Promotion with Tampax and Always began, we have received a number of calls from participants asking what they need to do next. To make things easier, we thought we would pull together a list of the next steps and key points to remember, for clarification.
What you need to do:
- Check your listing on www.alwaysmanicure.com to make sure your details are correct
- Brief your staff so that they all know about the Promotion
- Service any calls you receive; book an appointment and advise clients to bring BOTH the voucher AND the sticker from the box as proof of purchase
- Go through your normal appointment process; fill out any questionnaires, check for contraindications etc.
- Fulfil the appointment with the client
- Upsell your products and services, register them for loyalty cards and encourage them to book again
- Keep a note of the vouchers and at the end of the Promotion, we'll send you a redemption form for you to fill out.
What you should remember:
- Clients must have both the voucher and the sticker/box as proof of purchase. If they don't, you do not have to fulfil the appointment
- If you're getting a lot of calls, you don't have to fulfil them all - you can limit the number of express manicures you give and clients must give 14 days notice before their appointment
- The 10 minute manicure only contracts you to give file and cuticle work; If the client wants anymore, you can ask them to pay for it
- You are protected by a number of terms and conditions, which you can read here
- By offering the Promotion, you are subject to a number of terms and conditions which you can read here
Don't forget, if you have any questions, you can email us here, or call us on 01242 279005 (Mon-Fri 9.00am-5.00pm)
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