Cancel Culture – how to handle no shows Comments

Charging clients for no shows and late cancellations can be uncomfortable but that’s why it’s crucial to have a proper policy in place. Vitality Editor, Becci Vallis, spoke to the experts at Timely and Phorest for their top tips. Owning your own…

CBD 101: An Introduction for Salon & Spa Professionals

We spoke to Kim Smith, co-founder of KLORIS, a premium CBD brand on clarifying CBD's purpose. "I’m often asked to demystify CBD and its role in wellness. In the spa and beauty industry, where trust, innovation and efficacy matter, a clear…

Top Tips to Improve your Social Media Strategy Comments

We spoke to Jasmine Wicks-Stephens, Founder of Known Community to discover practical ways to make social work for your business. It’s easy to get caught up in chasing virality, but the real key to social media success is building a strong…

What Small Changes can Improve your Turnover and Profits?

We asked one of our Business Experts, Liz McKeon, internationally renowned Salon Business Expert and Author, about what changes salons can implement to make a difference to their bottom line. Every salon owner is looking for ways to increase…